There are a lot of cycle to work (CTW) providers in the market, and on the surface, it might look like they're much-of-a-muchness. But at Reward Gateway, we think differently about all our benefits products.
Here are some ways the RG Cycle to Work programme stands apart.
One of the core advantages to RG Cycle to Work is that the certificates can be instant with the integration of SmartPay™. This means that with the salary data the employer provides, we can make applications pre-approved, set a budget and ensure members do not fall below National Minimum Wage.
Our revolutionary SmartPay™ system makes administration of RG Cycle to Work easy, whilst remaining 100% tax compliant.
We understand that our clients and their employees don't just have questions about their benefits during business hours. That's why we make sure we have support available whenever it's needed.
Payroll/administration teams can take advantage of our 24 hours, 5 days a week Client Support team who are available over the phone, via email or on Live Chat to answer questions and offer guidance. This team of industry experts are obsessed with making sure our clients always have the help they need.
Employees can speak to our employee Helpdesk anytime they like, day or night - 24 hours a day, 365 days a year. From purchasing their certificate to questions about how the Cycle to Work Scheme works, your staff will always be able to speak to our knowledgeable, friendly team.
Employees have access to 465 Halfords stores, 860+ local independent retailers, Cycle Republic and Tredz.co.uk. This means there is huge, consistent coverage across the UK, ensuring each of our clients' employees can find a store local to them.
Employees will want to know where their nearest participating store is to them, which is why we have the store locator tool - which allows them to find the address of the nearest stores, along with handy directions.